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Contact us for any queries related to returns and refunds, Shipping and tracking, Selling, Buying, Accounts, Fees and invoices - Sugar Auto Parts

Contact Us Inquiries | Sugar Auto Parts

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<h1 class="page-title" style="text-align: center;">Sugar Auto Parts FAQS</h1>

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<div class="tab"><input class="cb" id="rd1" name="rd1" onchange="cbChange(this)" type="checkbox" /> <label class="tab-label" for="rd1">Why Choose Sugar Auto Parts?</label>

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<p>Sugar Auto Parts solves a major problem in the automotive industry by providing an automotive-focused multi-seller marketplace that aspires for sellers to sell more and buyers to have the best buying experience possible when purchasing automotive, motorcycle, off-roading, and boat parts. Many of our sellers are industry leading manufacturers and experts supplying OEM and aftermarket products at the guaranteed lowest price, while many of our buyers are looking to purchase from a website that caters specifically to their automotive needs. We not only understand the importance of being automotive-driven, but also the importance of trust, providing value, and a sense of security to our buyers and sellers alike. This is why we chose a shield as our logo, because we stand by the products on our platform and take care of you.</p>
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<div class="tab"><input class="cb" id="rd2" name="rd2" onchange="cbChange(this)" type="checkbox" /> <label class="tab-label" for="rd2">Do You Only Sell Automotive Parts?</label>

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<p>No! Despite the Sugar Auto Parts name, the marketplace also caters to commercial truckers, motorcyclists, powersport, ATV, UTV, 4x4, and other off-roading vehicle owners and boat owners. If it&rsquo;s considered transportation and has a motor, parts may very well be available on Sugar Auto Parts.</p>
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<div class="tab"><input class="cb" id="rd3" name="rd3" onchange="cbChange(this)" type="checkbox" /> <label class="tab-label" for="rd3">Why Should I Become a Buyer?</label>

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<p>It just doesn&rsquo;t make sense to purchase your toilet paper with your automotive parts like how one would purchase products from other multi-vendor marketplaces. Purchase well-known and trusted brands from sellers with years of industry experience who sell their products at the guaranteed lowest price and have that purchase installed onto your vehicle through the Sugar Auto Parts network of installation providers. If you&rsquo;re not quite looking for installation services yet, have your products shipped directly to you (many of our sellers offer free shipping and free returns), or pickup locally. Sugar Auto Parts provides a variety of options to buyers looking to buy from some of the best sellers in the business.</p>
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<div class="tab"><input class="cb" id="rd4" name="rd4" onchange="cbChange(this)" type="checkbox" /> <label class="tab-label" for="rd4">Why Should I Become a Seller?</label>

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<p>Our buyers are looking to purchase from well-known and experienced manufacturers, brands, and sellers on a platform designed purely for them. We offer sellers a low introductory fee and instant payments. Unlike other platforms, we understand that mistakes can happen and reward sellers who interact positively with buyers. We also combine reviews, which increases SEO and the chance for your product to be found on Google. Our marketplace is also ever-expanding and evolving. Seller feedback is important to us, so we keep your feedback in mind because it&rsquo;s important for us to provide value to buyers and sellers alike.</p>
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<div class="tab"><input class="cb" id="rd5" name="rd5" onchange="cbChange(this)" type="checkbox" /> <label class="tab-label" for="rd5">Why Should I become a Wholesale Buyer?</label>

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<p>Wholesale buyers receive a tax exemption, as well as discounts on thousands of products in the marketplace. Find exactly what you need in one place from a variety of vetted and experienced sellers.</p>
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<div class="tab"><input class="cb" id="rd13" name="rd13" onchange="cbChange(this)" type="checkbox" /> <label class="tab-label" for="rd13">What should I do if I receive a damaged or defective item?</label>

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<p>If you receive a damaged or defective item, we apologize for any inconvenience caused. Please contact the seller promptly to report the issue and initiate a return or exchange process. The seller will work with you to resolve the problem and ensure that you receive a replacement or refund as quickly as possible.</p>
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<div class="tab"><input class="cb" id="rd14" name="rd14" onchange="cbChange(this)" type="checkbox" /> <label class="tab-label" for="rd14">Can I cancel my order after it has been placed?</label>

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<p>Order cancellation requests may be accommodated depending on the stage of processing your order has reached. To cancel an order, please contact the seller directly as soon as possible. Keep in mind that if your order has already been processed or shipped, cancellation may not be possible. The seller will provide further guidance on cancellation options and any associated fees, if applicable.</p>
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<div class="tab"><input class="cb" id="rd15" name="rd15" onchange="cbChange(this)" type="checkbox" /> <label class="tab-label" for="rd15">Can I change my shipping address after placing an order?</label>

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<p>If you need to change your shipping address after placing an order, please contact the seller as soon as possible to request a modification. Depending on the status of your order and the seller&#39;s shipping policies, they may be able to accommodate your request. However, please note that changes to shipping addresses may not be possible once the order has been processed or shipped.</p>
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<div class="tab"><input class="cb" id="rd16" name="rd16" onchange="cbChange(this)" type="checkbox" /> <label class="tab-label" for="rd16">Are there any restrictions on shipping certain products?</label>

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<p>Some products may be subject to shipping restrictions or regulations due to their size, weight, or contents. Additionally, certain products may only be eligible for shipping within specific regions or countries. To determine if any restrictions apply to a particular product, please review the seller&#39;s product listings and shipping policies for detailed information.</p>
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<div class="tab"><input class="cb" id="rd6" name="rd6" onchange="cbChange(this)" type="checkbox" /> <label class="tab-label" for="rd6">Why Aren&rsquo;t Certain Products Available?</label>

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<p>We laud our sellers for only selling in-stock and ready-to-ship products. We don&rsquo;t want our buyers to be disappointed if a product was listed as unavailable when it isn&rsquo;t in stock. Ensuring that our sellers have the inventory stated in their listings and buyers&rsquo; purchases aren&rsquo;t cancelled is our highest priority and what drives our platform.</p>
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<div class="tab"><input class="cb" id="rd7" name="rd7" onchange="cbChange(this)" type="checkbox" /> <label class="tab-label" for="rd7">Do All Sellers Offer the Lowest Price?</label>

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<p>Sellers are allowed to set their own pricing, but we recommend they set their prices to the lowest possible in order to be featured on a product detail page.</p>
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<div class="tab"><input class="cb" id="rd8" name="rd8" onchange="cbChange(this)" type="checkbox" /> <label class="tab-label" for="rd8">Do All Sellers Offer Free Shipping?</label>

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<p>Similar to our lowest price guarantee, we recommend that our sellers offer free shipping in order to provide the best buying experience possible. Sellers are allowed to set their own shipping policies, which can be found when click on seller policies on a product listing or other sellers page.</p>
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<div class="tab"><input class="cb" id="rd9" name="rd9" onchange="cbChange(this)" type="checkbox" /> <label class="tab-label" for="rd9">Do All Sellers Offer Free Returns?</label>

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<p>Many sellers offer free returns, but all sellers are allowed to set their own return policies, which can be found when click on seller policies on a product listing or other sellers page.</p>
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<div class="tab"><input class="cb" id="rd10" name="rd10" onchange="cbChange(this)" type="checkbox" /> <label class="tab-label" for="rd10">Can I Have My Purchase Shipped Directly to the Installation Shop?</label>

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<p>Currently we&rsquo;re unable to ship purchases directly to shops in our installation network.</p>
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<div class="tab"><input class="cb" id="rd11" name="rd11" onchange="cbChange(this)" type="checkbox" /> <label class="tab-label" for="rd11">What payment methods are accepted?</label>

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<p>We accept a variety of payment methods, including major credit cards, PayPal, and other secure payment gateways. Payment options may vary depending on the seller, so please check the seller&#39;s payment policies for specific details.</p>
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<div class="tab"><input class="cb" id="rd12" name="rd12" onchange="cbChange(this)" type="checkbox" /> <label class="tab-label" for="rd12">How do I track my order?</label>

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<p>Once your order is processed and shipped, you will receive a tracking number via email or through your Sugar Auto Parts&nbsp;account. You can use this tracking number to monitor the status of your delivery through the respective shipping carrier&#39;s website.</p>
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<div class="tab"><input class="cb" id="rd17" name="rd17" onchange="cbChange(this)" type="checkbox" /> <label class="tab-label" for="rd17">How do I leave feedback for a seller or product?</label>

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<p>After completing a purchase, you will have the opportunity to leave feedback for the seller based on your experience. To leave feedback, simply log in to your Sugar Auto Parts&nbsp;account, navigate to your order history, and select the option to leave feedback for the respective transaction. Your feedback helps us maintain a high standard of service and provides valuable insight for other buyers.</p>
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<div class="tab"><input class="cb" id="rd18" name="rd18" onchange="cbChange(this)" type="checkbox" /> <label class="tab-label" for="rd18">What measures are in place to ensure secure transactions?</label>

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<p>We take the security of your personal and financial information seriously. Our website employs advanced encryption technology to safeguard your data during transactions. Additionally, we partner with trusted payment processors and adhere to strict security protocols to ensure that your payment information remains secure at all times. Rest assured that we prioritize the protection of your privacy and security throughout the entire shopping experience.</p>

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Find answers to commonly asked questions about shipping, orders, returns, and more on Sugar Auto Parts. Discover detailed information to ensure a smooth shopping experience.

Frequently Asked Questions (FAQ): Shipping, Orders, Returns, and More

FAQs

<ul>
	<li class="instock">Time</li>
	<li class="lowestprice">Lowest Price</li>
	<li class="freeshipping">Free Shipping</li>
	<li class="freereturns">Free Returns</li>
</ul>


I ordered a brake kit, rotors and pads, over the weekend and they arrived Tuesday. Thank you!! Really needed these ASAP. Getting them put on as I write this. Also, could not beat the price. 

Great Price, Great Service

Everything is in working condition very easy to install. Would buy again from this seller  Go AutoParts4Less. 

Hood Shocks

Great product, Amazing Price

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Year	Make	Model	Submodel	Engine
2016	Audi	A5	Elite	3.0L V6
2016	Audi	A5	Luxury	1.8L L4
2016	Audi	A5	Luxury	2.0L L4
2016	Audi	A5	Premium	All
2016	Audi	A5	Premium Plus	All
2016	Audi	A5	S Line	2.0L L4
2016	Audi	A5	S Line	3.0L V6
2016	Audi	A5	Trendy	2.0L L4
2016	Audi	A5 Quattro	Elite	3.0L V6
2016	Audi	A5 Quattro	Komfort	2.0L L4

Lift Supports Depot Qty (1) Compatible With Audi A5 S5 RS5 2010 to 2016 Coupe Rear Trunk Damper - PM3382 SG301072, 978717, 8T0 827 919, 8T0827919, 03S, 598251

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